Privacy Policy

Privacy Policy
Last Updated: 9th October 2024

Welcome to the privacy policy of ishinedrycleaners.com. This website is owned and operated by i- Shine Dry Cleaner Limited. For full contact details, please refer to our Terms and Conditions. In this policy, references to “iShineDryCleaners,” “we,” “us,” or “our” refer to i- Shine Dry Cleaner Limited.

We take your privacy seriously and are committed to protecting the personal information we collect. This privacy policy outlines how we collect, use, and safeguard information through this website. By accessing or using our website and services, you agree to the collection, use, and transfer of your information in accordance with this policy.

Information We Collect

With your consent, we collect and store information that you provide through forms on our website.

We may also automatically collect general information about your visit, including your IP address, browser type, and details about your operating system.

You have the right to request access to, rectification, or deletion of the information we hold about you. We aim to respond to such requests within three to six month.

We collect the following types of personal information:
– Contact information (e.g., name, email address, phone number, mailing address)
– Payment information
– Order history and details
– Usage data (e.g., IP address, browser type, pages visited)

How We Use Your Information

We use your personal information to:

• Provide and improve our dry cleaning services
• Process payments and fulfill orders
• Communicate with you about your orders and our services
• Send marketing communications
• Analyze usage of our website and services

Information Sharing

We may share your personal information with:

• Payment processors to complete transactions
• Marketing partners
• Law enforcement when required by law

We do not sell your personal information to third parties.

Your Rights and Choices

You have the right to:

• Access the personal information we have about you
• Request correction of inaccurate information
• Request deletion of your information
• Opt out of marketing communications

To exercise these rights, please contact us at ishinedrycleaners@gmail.com.

Security

At iShine Dry Cleaners, security is a top priority, and we take measures to safeguard your personal information from unauthorized access. These measures include the use of SSL encryption across our website and restricting access to sensitive information with passwords and/or secure keys.

While we make every effort to ensure the protection of your data, we cannot guarantee complete security against misuse, accidental disclosure, or unauthorized actions by third parties. If you have created a password to protect your account, it is your responsibility to keep it confidential, and we advise against sharing it with anyone.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page.

Cookie Policy

iShine Dry Cleaners and/or third parties use cookies and tracking technologies to collect information about you. Cookies are small data files stored on your computer or device. Enabling cookies is necessary for the proper functionality of this website.

Payment

Payments on iShine Dry Cleaners are processed securely by Stripe, a trusted third-party payment provider. At no time are your sensitive credit card details stored on our systems, ensuring the highest level of security for your transactions.

Contact Us

If you have any questions about this Privacy Policy, please contact us at ishinedrycleaners@gmail.com